拒絕索賠常用表達雙語

　　拒絕索賠有很多種原因，我們來看看一些常見原因的表達。接下來，小編給大家準備了,歡迎大家參考與借鑑。

　　1. On going into the matter you mentioned we find that the poor performance of the engine is due to your incorrect use of a different motor oil.

　　我們對你方提到的事情調查後發現，發動機故障是因為你們誤用了不同的機油。

　　2. Items like this are not to be returned once they are accepted by purchasers. We have established this regulation for offering our customers the definite best quality products.

　　此類商品一旦售出就不能退換。我們立此規定是為了向顧客提供絕對上等的產品。

　　3. This is exactly the first complaint from our customers, from which we can understand you have met much inconvenience in satisfying your users.

　　這確實是我們收到的第一封索賠信，我們可以理解您在滿足使用者需求方面的許多不便。

　　4. All the items for export must be under the tight seal which ensures that we always put the Total Quality Control into execution.

　　所有出口品種都必須真空密封，以保證全面控制質量這一措施的實行。

　　5. Our investigation1 reveals that the articles we packed were identical with what were listed on our invoice2. We are afraid that the cases you mentioned must have been unpacked3 during the transit4. We are enclosing a copy of the invoice for your reference and suggest you make further inquiries5 at your end.

　　我方調查結果表明：我們打包的東西和發票上的一致。恐怕你說的那些箱子在運輸過程中被人開啟過。隨函寄去一份發票影印件，建議你方進一步調查。

　　6. We are extremely sorry for the late delivery of your last order. It is due to your delayed opening of the relative letter of credit.

　　非常抱歉上一批貨交晚了。因為你們的信用證開得太遲。

　　7. As stipulated6 in the contract, a minor7 discrepancy8 in colors is permissible9. That is why the case you brought up is still under a normal practice.

　　如合同所示，顏色上的輕微差異是允許的。故此，你提出的情況依然屬於正常做法。

　　擴充套件：商務英語專業難詞彙總

　　1、account 賬戶

　　例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.

　　2、account 客戶,生意往來關係

　　例:The firm is one of our major accounts.

　　3、accountancy 會計工作

　　例: To her, accountancy was a means to find out about business and be paid at the same time.

　　4、accounts 賬目

　　例:The financial director was accused of falsifying the company accounts.

　　5、accounts 會計部門 即 accounts department

　　例: She works in accounts.

　　6、accounts manager 會計部經理

　　7、accounts payable1 應付賬款

　　例: Accounts payable is created when a firm deals with suppliers who extend credit.

　　8、accounts receivable 應收賬款

　　例: Assets include cash, accounts receivable, inventory2, property and equipment, and patents.

　　9、achievable 切實可行的,可達到的

　　例: Your objectives should be relevant to the job you have applied3 for and achievable.

　　10、Achilles’ heel 原意為阿基里斯的腳踵,引申為致命弱點

　　例: However, an Achilles’ heel can usually be found that allows the headhunter to persuade them that they are, in fact, wanting to change.