客服英文簡歷範文
客戶服務Customer Service，主要體現了一種以客戶為導向的價值觀。下面是小編給大家整理的，供大家參閱!
篇1
annie smith
69 n. grant street, mid lake city, california 84301
cell : 988 598-1331
email:
career objectives:to gain the position of a customer service
billing administrator where my skills and experience will contribute towards the growth of the organization.
core competencies:
good knowledge of mathematics that can handle complex billing tasks
excellent analytical and problem solving skills
proficient in computer applications like excel, word and outlook excellent interpersonal and communication skills
ability to handle multiple tasks and meet deadlines
proficient in handling tasks independently as well as a part of the billing team
ability to handle sensitive and private information in a professional manner
educational qualifications:
bachelor's degree in mathematics from university of california in the year xx
work history:
organization: cf engineering groups, california
duration: march xx till date
designation: customer service billing administrator
responsible for processing the organization billing through a weekly cycle in the deltek fms database
handles the tasks of supervising and monitoring every stage of processing invoice
performs responsibility like issuing various reports and other administrative tasks like filing and copying and updates the same to the billing manager
produces invoices as well as distributes and mails the invoices to the concerned person
handles tasks like issuing and processing billing reports responsible for data entry of time sheets, and expenses on a daily basis
assist department in handling day-to-day functions on areas of billing
organization: nkoi group co inc, california
duration: january xx to february xx
篇2
anny smith
d-90, 25th street
clewiston, fl, 0510
cell: 123 459 9784
email:
career profile:
to get a position as a customer care officer where my skills of handling customers will be utilized for the growth and development of the organization.
professional strengths:
possess seven years of experience in customer service
in-depth knowledge of basic operating systems
flexible, attention to detail and ability to learn quickly possess excellent listening and responding skills
ability to handle multiple tasks and solve customer queries efficiently
possess good sales and customer service skills
excellent administrative and organizational skills
ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues
highly initiative to manage a busy workload without close supervision
ability to build and maintain good relationship with customer educational summary and certifications:
bachelor's degree in english from daffodils arts college in the year 19xx
master's degree in english language from university of xyz in the year 19xx
certification course in communication skills from soft skills training center in the year 19xx
professional experience:
abc business center inc, state
20xx till date
customer care officer
responsible for dealing with customer relevant queries,
complaints and request for information on products and services assigned the tasks of recording all communications between various parties
handled the tasks of drafting documents as requested by customer care manager
篇3
robin lamb
3000 tracy street,
los angeles, ca 90027
telephone no: 323-660-5189
email id: robin_lamb@
objective :
position as a customer service manager.
abilities :
8 years of customer service.
excellent written and verbal communication skills, with an eye for detail.
extremely productive in a high volume, high stress, environment. proficient in the use of ibm clone and mac desktops.
highly productive in the use of office xx professional. self starter with a can do attitude.
employment history :
city financial, los angeles, ca , 1998 - present customer service manager
collaborated with the product development department in
developing new fee based products and their sales to the unbanked credit card membership base. answered an average of three hundred customer calls in a day through the call center queue. worked as a senior representative in the promise to pay department to ensure customers where given assistance in bringing their over limit and/or pass due account current performed duties in the retention department retaining customers who wanted to cancel their accounts.
cititrust, santa monica, ca , 1994 - 1998 customer service representative
answered inbound calls in support of customer needs. conveyed in a reassuring manner step by step instructions to resolve application issues. reviewed and issued audits on account information and processes. performed queries in multiple databases. adhered to government monetary regulations. assisted in the creation and
development of the banks customer relationship management system. education :
gonzaga university, spokane, wa
b.a., business and economics, 1994