關於處理客戶關係的英語口語
我們要好好學習一下英語口語,雖然很英語很難學習,所以小編今天給大家帶來的是英語的口語,大家要好好看一看,背一背,這樣才能更快的提升英語成績哦,大家快點來學習一下吧,有需要的可以收藏起來
一處理顧客抱怨
AIs anything the matter, sir?
有什麼事嗎,先生?
BYes, it's my steak.
是的,是我的牛排。
AWhat's wrong with it, sir?
您的牛排怎麼了,先生?
BIt's too raw. I wanted mine well done, but this one here is almost medium.
太生了,我要的是全熟的,但是我盤子裡的這塊差不多是半熟的。
AI am sorry you didn't enjoy it, sir. I will return it to the kitchen and bring you one that is well cooked. How is your steak this time, sir?
很抱歉,您覺得不好吃,先生。我可以把這盤送回廚房,再給您換一盤全熟的。這回怎麼樣,先生?
BVery good. It's done just right this time, thank you.
很好,這回做得正好合我的口味,謝謝你
AI am glad you enjoy it. I will tell this to the chef. Would you like some more beer?
很高興您愛吃,我會轉告廚師的。你要再來點啤酒嗎?
BYes, please give me another Calsberg.
好,再給我來一瓶嘉士伯。
ACan I bring you some dessert?
我要不要給您上點甜點?
BNo, thank you. I've had enough.
不用了,謝謝你,我已經吃得很飽了。
AHow about some coffee or tea then?
那麼就喝點咖啡或者茶怎麼樣?
BYes, I will have a cup of coffee.
好,給我來一杯咖啡。
二我已經加了20小時班
AYou won’t believe who’s been elected to do overtime on the Baker account! Me! I’ve already logged in 20 hours of overtime!
你想象不到誰被選中加班做貝克專案了。我!我已經加了20小時班了。
BWow! Why so much? I thought they were getting you an assistant.
哇!怎麼這麼長啊?我以為他們要給你派名助手呢!
AThey were supposed to, but so far nobody’s turned up, and I’m left on my own to do the work. This is the first break I’ve had all day.
應該是。可是到目前為止還沒有人來呢,只剩我一人在做這事。這是我一天來頭一次休息。
BThey’re really running you into the ground. Why don’t you ask for some time off? You could take a long weekend and go away somewhere.
他們對你有點太過分了。你為什麼不請幾天假呢?你可以到什麼地方度一個長週末。
AYou won’t believe who’s been elected to do overtime on the Baker account! Me! I’ve already logged in 20 hours of overtime!
你想象不到誰被選中加班做貝克專案了。我!我已經加了20小時班了。
BWow! Why so much? I thought they were getting you an assistant.
哇!怎麼這麼長啊?我以為他們要給你派名助手呢!
AThey were supposed to, but so far nobody’s turned up, and I’m left on my own to do the work. This is the first break I’ve had all day.
應該是。可是到目前為止還沒有人來呢,只剩我一人在做這事。這是我一天來頭一次休息。
BThey’re really running you into the ground. Why don’t you ask for some time off? You could take a long weekend and go away somewhere.
他們對你有點太過分了。你為什麼不請幾天假呢?你可以到什麼地方度一個長週末。
AYou won’t believe who’s been elected to do overtime on the Baker account! Me! I’ve already logged in 20 hours of overtime!
你想象不到誰被選中加班做貝克專案了。我!我已經加了20小時班了。
BWow! Why so much? I thought they were getting you an assistant.
哇!怎麼這麼長啊?我以為他們要給你派名助手呢!
AThey were supposed to, but so far nobody’s turned up, and I’m left on my own to do the work. This is the first break I’ve had all day.
應該是。可是到目前為止還沒有人來呢,只剩我一人在做這事。這是我一天來頭一次休息。
BThey’re really running you into the ground. Why don’t you ask for some time off? You could take a long weekend and go away somewhere.
他們對你有點太過分了。你為什麼不請幾天假呢?你可以到什麼地方度一個長週末。