關於溝通技巧的英語美文

  溝通是一把雙刃劍,溝通順暢,對雙方彼此都大有裨益;溝通不順暢其情形就會出現逆轉,使彼此不免陷入尷尬境地,與人與己都不利。下面是小編整理的,歡迎閱讀!

  篇一

  專家教你練就溝通達人

  Most of us have situations where we find it difficult to communicate. Improving your communication technique, and being comfortable speaking to people is extremely important. Watch our top tips for being a better communicator.

  我們大部分人都會遇到難以與人溝通的境況。提高溝通技巧,與人更加舒適地對話是極其重要的。怎樣更好地與人交流呢?以下是我們的一些建議。

  Step 1: Use open-ended questions

  1.提問可以自由回答的問題

  For conversation to flow well, it's important to ask open questions, these often start with ‘how', ‘when', ‘why' etc. An open question is something like: "What sort of things do you do in your spare time?"This really gets the conversation flowing. Try to avoid asking closed questions. These are questions that can be answered with yes or no answer, such as: "Do you like films?"Closed questions tend to kill the conversation.

  為了使對話更加順暢地進行,提問一些隨意回答的問題是非常重要的。這些問題通常以“怎樣”,“何時”,“為什麼”等詞語開始。“你在業餘時間喜歡做什麼?”這種隨意回答的問題可以使對話非常順暢地進行。不要提問答案特定的問題。這種問題的答案只能是“是”或者“不是”。例如:“你喜歡看電影嗎?”答案特定的問題通常是對話的終結者。

  Step 2: Active Listening

  2.積極地傾聽

  People speak at 100 to 175 words per minute WPM, but they can listen intelligently at up to 300 words per minute. Since only a part of our mind is paying attention, it is easy to go into mind drift - thinking about other things while listening to someone. The cure for this is active listening - which involves listening with a purpose. It may be to gain information, obtain directions, understand others, solve problems, share interest, see how another person feels, show support, etc. It's also important to give feedback to show yourself and the other person that you've understood what they've said. Do this by summarising and repeating what you heard.

  人們每分鐘可以說出100至175個單詞,但是能夠聽到的單詞卻多達300個。因為我們只有部分思維能夠集中注意力,聽別人說話的時候非常容易走神。這種情況的解決方法是積極地傾聽——包括有目的地傾聽,可以是獲取資訊,獲得指引,理解他人,解決問題,分享興趣,瞭解別人的感受,表達支援等等。同時,向自己和他人做出反饋,表達自己已經明白了他的講話也是非常重要的。概括或重複自己聽到的內容可以做到這一點。

  Step 3: Create a 'cocoon'

  3.想像與外界隔離

  If you're finding it particularly difficult to concentrate on what someone is saying, try to imagine a “cocoon” around you and the person you're listening to. Imagine that the cocoon is blocking out all outside distractions, so you can really focus on what they're saying. Try repeating their words mentally as they say it - this will reinforce their message and help you control mind drift.

  如果你發現集中精力傾聽對方說話特別困難,可以試著想象你和說話者周圍有一個“蠶繭”。想像這個蠶繭將你們完全和外界隔離,這樣你就可以真正地集中精力傾聽對方說話的內容。試著在腦海中複述他們講述的內容——這樣可以將他們傳達的資訊強化,幫助你控制走神的傾向。

  Step 4: Engage with the other person

  4.與對話者互動

  When someone is trying to get your attention, or engage you in conversation don't turn your back on them, or answer over your shoulder. Instead, turn and face them, engage with them. Good communication is when you really engage. When you are talking to people observe your body language and your tone of voice. Remember to use open strong gestures, look people in the eye and smile when you talk unless you are complaining about something.

  當某人試圖引起你的注意,或者希望你加入對話的時候,不要背對著他們,也不要扭頭回答,而應該轉身面向說話者,與他們面對面地互動。你真正參與的時候才能進行良好的溝通。當你和人說話的時候,注意你的身體語言和說話的語氣。記住,當你和別人說話的時候,姿勢一定要坦率,直視對方的眼睛並保持微笑,除非你在抱怨某件事。

  Step 5: Assumptions

  5.假設

  Don't assume you know the other person's thoughts and feelings. Learn to identify when you do this. It normally occurs when the facts aren't present to support your belief, so always check with the other person what they mean when they say something.

  不要假定你理解對方的想法和感受。當你這樣做的時候你要學會鑑別。這種情況通常發生在事實並不支援你的想法的時候。所以,當別人說話的時候,一定要注意向對方求證。

  Step 6: Antagonistic sentences

  6.避免使用敵對的語句

  If you need to talk to someone about a difficult topic then avoid using sentences like “You should know me better”, “Why are you trying to upset me?”, “You've never understood me”, “I thought we were going to enjoy ourselves”. These are antagonistic sentences, and are not productive in any way and will just ensure there is a conflict.

  如果你要跟別人探討一個比較困難的話題,避免使用“你應該更好地瞭解我”,“你為什麼要打擊我呢”,“你從來都不理解我”,“我原本以為我們會相處的很愉快”等語句。這些都是敵對性的語句,不會產生任何好的效果,而只會引發衝突。

  篇二

  怎樣練就溝通技巧 注意說話方式

  Communicating is something we all do, day in, day out. Whether we are aware of it or not,people are picking up cues from us about what we're like, what we're saying to me and a lot ofit, most of it is, without words.

  溝通是我們所有人每天都在做的事情。無論我們有沒有意識到,人們從我們身上找到線索,瞭解到我們是什麼樣的人,我們想說什麼,而且大部分情況下是不需要語言的。

  When you walk into a room, or when you meet someone, or come across someone new, they'rebe making instant decisions about who you are and what you're like, not based on particularlywhat you're saying, but more on what you're doing. They'll be looking at your nonverbalcommunication to begin with, so how you hold yourself. Make sure your nonverbalcommunication is strong.

  當你走進一個房間,或者跟某個人碰面,或者遇到以前不認識的人,他們都會立即做出判斷,你是誰,你是什麼樣的人,不是根據你說的話,而是通過你的行為。他們觀察的是你的非語言溝通技巧,也就是你的行為。確保你的非語言溝通技巧比較堅決。

  How do you do this? You look someone in the eye. You smile. You look pleased to see them,and open.

  怎樣才能做到這一點呢?直視對方的眼睛。微笑。看上去見到他們非常高興。

  Be open to what they're saying and listen. You can mirror that body language to get somereport going. But staring and looking at someone right in the eye and really being pleased tohear what they got to say would immediately open up great communication channels.

  積極傾聽他們所說的話。你可以用身體語言做出一些反應。但是盯著他們,直視他們的眼睛,對他們說的內容表示高興,這樣可以立即開啟溝通渠道。

  How to communicate well involves really clear about what it is and you can deliver any messageto anyone about anything and make them feel good, simply by being in a kind space whenyou're talking and really fully attending to the person you're talking. This will help enormously.It matters less about what you say, and much more about how you say it, as to how it will bereceived.

  怎樣進行良好的溝通,包括要把內容表達清楚,能夠向任何人傳達關於任何事情的任何資訊,並且讓他們感覺到舒服,很簡單,只要以友好專注的方式跟他們對話就可以了。這可以起到很大的幫助。你說的是什麼並不重要,重要的是你說話的方式,以及他們收到資訊的方式。

  We know that people can really wind us up or make us really happy depending on how they talkto us. So, when you communicate to people, be clear, come from a kind, confident space,and be glad to talk to them, and they'll pick this up, stronger than your words. And whenyou're considering what you're speaking to people about, be really clear, be really gentle, andsay what you mean, and mean what you say.

  我們知道,人們可以使我們勃然大怒,也可以使我們非常高興,這完全取決於他們對我們說話的方式。所以,當你跟人們溝通的時候,一定要以溫和自信的方式,跟他們說話一定要感到很高興,這比你的語言更加有效。當你正在考慮對人們所說的話的時候,一定要清楚,一定要溫和,一定要說到做到。

  That's the essence of great communication. Developing good communication skills is animportant part of everyday life. With practice, it can be done well.

  這是良好的溝通的精髓。練就良好的溝通技巧是日常生活的重要部分。通過練習,你可以做的很好。

  篇三

  注重溝通技巧 讓調皮小孩乖乖聽話

  Life coach and personal trainer Georgina Burnett teaches viewers how to talk to children andkeep them really engaged to what you have to say.

  生活教練和個人訓練員Georgina Burnett教給觀眾怎樣跟小孩講話,讓他們認真聽你的話。

  In this video, I am going to tell you how to talk so kids will listen. The most important thing youneed to do is talk to them as if you are talking to fellow adults. If you patronize children or youtalk down to them, they're less inclined to listen to you.

  在這段視訊中,我要告訴大家怎樣說話小孩才能聽你的話。最重要的跟他們說話的語氣要像和大人說話一樣。如果你擺出屈尊俯就或者居高臨下的樣子,他們不可能聽你的話。

  This may even mean bringing yourself down to their level somaybe crouching down or sitting on a seat so you are nottowering above them. Talk with energy, with animation, youwouldn't be interested in somebody who seemed dead poundabout what they're saying, and neither will children. Show thatexpression in your face, smile when necessary and really lightup your eyes so that you can show that you are passionateabout what you are talking about and then they will think thatthey need to be,too.

  這甚至意味著把自己降低到和他們同樣的高度,可以蹲下來或者坐下來,讓自己不要比他們高。充滿激情,充滿生氣地和他們說話,你不喜歡和非常死板的人說話,小孩也是如此。面部表情生動一點,必要的時候笑一下,雙眼一定要有光芒,這會顯示你對自己說話的內容充滿激情,讓小孩覺得他們也應該積極一點。

  Always keep eye contact. It's so important to ensure that an audience is engaged andinterested and it's just the same with children. Use visual aids like pictures or diagrams, useauditory aids like music.

  時刻保持眼神交流。這能夠確保聽者認真傾聽,對你的話感興趣,小孩也是這樣。使用一些可以看得到的輔助工具,例如圖畫圖表,或者聲音輔助工具,例如音樂。

  Get them moving, get them dancing, get them fully involved and you'll find that they really wantto listen to what you're saying. Ask them questions so that they feel involved and use familiarsimiles, so situations that are comfortable for them and familiar to them rather than to an adultor to you specifically. And that is how to talk so kids will listen.

  讓他們運動,讓他們跳舞,讓他們充分參與,你會發現他們非常樂意聽你說話。問他們問題,這樣他們會感到自己也參與其中,展現給他們熟悉的微笑,這樣會讓他們感到舒適熟悉。以上就是怎樣讓小孩聽你說話的技巧。