英語客服簡歷範文3篇

  對客服求職或招聘的任一方而言,英文簡歷都具有著重要的現實意義。那你知道求職者該怎麼寫英文簡歷嗎?下面是小編整理的英語客服簡歷範文,以供大家閱讀。

  英語客服簡歷範文一

  sandy lin 15/f,tower2 ,bright china,building1,beijing.

  summary of qualifications

  demonstrated ability in the provision of sales support services.includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.

  consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.

  thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.

  extensive experience in facilitating operational procedures,respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.

  exceptional communication/interpersonal and organizational skills.

  experience

  1989-present oxbridge,inc.

  interface with merchandising personnel,at all levels,and provide technical information on company products and services.

  interact with customers,providing advice in the selection of products.monitor production to ensure realization of customer specifications.

  collaborate with contracting merchandisers for contract negotiation on supplies.conduct extensive materials costing processes.

  coordinate delivery schedules and monitor delivery personnel.

  organize promotional demonstration activities for home and hew york marketing office.

  respond to and resolve customer complaints.

  manage office operations and produce correspondence.

  control stock and conduct purchasing procedures.

  assist sales department in establishing client base/sales territories.

  education

  1993-present prophet junior college

  associate degree program

  computer operations 1-2-3,database iii,typing,word-processingmultimate,business math,speech communication,introduction to computers and english composition.

  notice

  background summary accentuates candidate's acquired professional skills and impressive track record.

  listing relevant courses adds weight to candidate's educational credentials.

  英語客服簡歷範文二

  Anny Smith

  D-90, 25th Street

  Clewiston, FL, 0510

  Cell: 123 459 9784

  Email: smith.anny@xuexila

  Career Profile:

  To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the organization.

  Professional strengths:

  Possess seven years of experience in customer service

  In-depth knowledge of basic operating systems

  Flexible, attention to detail and ability to learn quickly

  Possess excellent listening and responding skills

  Ability to handle multiple tasks and solve customer queries efficiently

  Possess good sales and customer service skills

  Excellent administrative and organizational skills

  Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues

  Highly initiative to manage a busy workload without close supervision

  Ability to build and maintain good relationship with customer

  Educational Summary and Certifications:

  Bachelor's degree in English from Daffodils Arts College in the year 19XX

  Master's degree in English Language from university of XYZ in the year 19XX

  Certification course in Communication skills from soft skills training center in the year 19XX

  Professional Experience:

  ABC Business Center Inc, State

  20XX till date

  Customer Care Officer

  Responsible for dealing with customer relevant queries, complaints and request for information on products and services

  Assigned the tasks of recording all communications between various parties

  Handled the tasks of drafting documents as requested by Customer Care Manager

  Prepared daily, weekly and monthly statistical reports

  Responsible for generating ideas on ways to resolve problems and serve customers in a better way

  Confirmed customer understanding of the solution and pro

  ovided extra customer education as required

  Techno Global Center Co Inc, State

  20XX till date

  Customer Care Officer

  Assigned the tasks of processing customer orders as well as provides details about the products and services to customers

  Handled the responsibilities of designing activities to improve business performance and customer satisfaction

  Conducted needs-based selling by using non-scripted probing techniques to find customer requirements

  Communicates effectively with teams in the program to ensure quality and timely expedition of customer requests

  Handled the tasks of preparing customer correspondence and updating customer files

  Assigned the tasks of responding to customer queries and concerns regarding product and services of the organization

  Areas of Interest:

  To apply my comprehensive customer service skills to meet the goals and objectives of the organization

  To increase the sales and service of the organization by applying my excellent negotiation and customer service skills

  Personal Details:

  Name: Anny Smith

  Date of Birth: XX/XX/19XX

  Employment Status: Full time

  Relationship status: Married

  Reference:

  Mr. Charlie Smith

  Senior Customer Care Officer

  Lopez Associates Co Inc, State

  Cell: 123-589-3655

  Email: smith.charlie@xuexila

  英語客服簡歷範文三

  Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

  SUMMARY OF QUALIFICATIONS

  Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.

  Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.

  Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.

  Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.

  Exceptional communication/interpersonal and organizational skills.

  EXPERIENCE

  1989-Present OXBRIDGE,INC.

  Interface with merchandising personnel,at all levels,and provide technical information on company products and services.

  Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.

  Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.

  Coordinate delivery schedules and monitor delivery personnel.

  Organize promotional demonstration activities for home and Hew York marketing office.

  Respond to and resolve customer complaints.

  Manage office operations and produce correspondence.

  Control stock and conduct purchasing procedures.

  Assist sales department in establishing client base/sales territories.

  EDUCATION

  1993-Present PROPHET JUNIOR COLLEGE

  Associate Degree Program

  Computer Operations 1-2-3,Database III,Typing,Word-processingMultimate,Business Math,Speech Communication,Introduction to Computers and English Composition.

  Notice

  Background summary accentuates candidate's acquired professional skills and impressive track record.

  Listing relevant courses adds weight to candidate's educational credentials.

  延伸閱讀:英文簡歷寫作的注意事項

  英文簡歷按照中文簡歷寫,準會被人罵“傻瓜”。英文簡歷是進入外企的“敲門磚”,人家全憑你簡歷上寥寥數語判斷你的能力,所以,你一定不能馬虎。

  一、 千萬別羅羅嗦嗦

  語言簡練。對於求職者來講,目的明確、語言簡練是其簡歷行之有效的基礎。如在教育背景中寫相關課程,不要為了拼湊篇幅,把所有的課程一股腦兒地都寫上,如體育等。這樣不會有效,別人也沒耐心看。

  二、 千萬別搞錯順序

  包括求職者的姓名、性別、出生年月等,與中文簡歷大體一致。第二部分為教育背景EDUCATION,必須注意的是在英文簡歷中,求職者受教育的時間排列順序與中文簡歷中的時間排列順序正好相反,也就是說,是從求職者的最高教育層次學歷寫起,至於低至何時,則無一定之規,可根據個人實際情況安排。

  三、 切記把“技能”寫清楚

  在時間排列順序上亦遵循由後至前這一規則,即從當前的工作崗位寫起,直至求職者的第一個工作崗位為止。求職者要將所服務單位的名稱、自身的職位、技能寫清楚。把社會工作細節放在工作經歷中,這樣會填補工作經驗少的缺陷。例如,您在做團支書、學生會主席等社會工作時組織過什麼活動,聯絡過什麼事,參與過什麼都可以一一羅列。而作為大學生,僱主通常並不指望您在暑期工作期間會有什麼驚天動地的成就。當然如果您有就更好了。

  四、切記列舉所獲獎勵和發表的作品

  將自己所獲獎項及所發表過的作品列舉一二,可以從另一方面證實自己的工作能力和取得的成績。書寫上,獎學金一項一行。另外,大多數外企對英語或其它語種及計算機水平都有一定的要求,個人的語言水平、程度可在此單列說明。

英語客服簡歷範文